Responsible Gambling

We take responsible gambling seriously at Night Rush. Our aim is to help you keep play fun and under control by offering clear tools, straightforward limits, and easy access to support. If you ever feel your play is becoming a problem, we encourage you to act early and use the options below to manage your activity.

Our player protection principles

We promote safer play through transparency, choice, and practical controls. We expect players to gamble within their means and we provide tools and guidance so you can set and stick to personal limits. We also encourage open contact with our team for any questions about account controls or safer-gambling measures.

Activity-control tools

You can manage your account activity with a range of controls designed to suit different needs. Some tools are available directly in your account area; others can be applied by contacting our support team at [email protected].

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can be increased or decreased, but increases may be subject to a cooling-off period to ensure changes are deliberate.

Loss limits

Loss limits let you cap the total amount you can lose over a chosen period. These help you avoid chasing losses and keep spending within a budget you are comfortable with.

Time limits and session controls

Use time-outs, session time limits, and reality checks to control how long you play. Reality checks are reminders that appear after a set interval and can help you pause and review your activity.

Self-exclusion and account breaks

If you need a stronger measure, self-exclusion is available. Self-exclusion options typically include short-term breaks and longer or permanent exclusions. To activate self-exclusion, use your account settings or contact [email protected] and we will outline the next steps and follow-up process.

Recognising signs of problematic behaviour

Watch for warning signs such as spending more time or money than intended, borrowing to play, neglecting responsibilities, or feeling unable to stop. If you notice these indicators in yourself or someone close to you, consider using the tools above and seeking support.

Practical tips for maintaining control

Keep play affordable by setting a strict budget, using deposit limits, taking regular breaks, avoiding chasing losses, and turning off saved payment details if needed. Talk to friends or family about limits you plan to follow to increase accountability.

Professional help and support organisations

If you need external help, organisations such as Gambling Therapy, GamCare, Gamblers Anonymous, and BeGambleAware offer confidential advice and resources. We recommend contacting a recognised support organisation for specialist guidance. For account-related requests or to discuss safer-gambling tools, contact our team at [email protected].